FAQs

Frequently Asked Questions

 • Can the props be painted?

Absolutely. They are supplied in a flat white finish and are ready to be used straight away, or can be painted by hand or sprayed with any colour. They can be sanded and repainted endlessly. Use any acrylic, waterborne, oil or emulsion paint that you might pick up at a decorators or hardware store. Matt, eggshell, gloss - your choice!

If you would like us to professionally spray the props a bespoke colour, please get in touch for a quote - info@madprops.co.uk

We also have a video showcasing a few options, here!

- How much is international shipping?

For the EU, we now offer a shippping option with VAT, duty and ALL customs charges paid so you will pay NOTHING for your order on arrival into the EU.

For a quote, please email us at info@madprops.co.uk and we will get back to you as soon as possible!

For the US & Canada, shipping is set for the Essentials Bundle so you can check out as normal for just this item.

For other items, please email us at info@madprops.co.uk with your zip or post code and the items you're interested in buying.

We'll find the cheapest shipping quote for you!

 • Do you make bespoke sizes or items to order?

Yes. We have the means and expertise to make any prop you may require out of pretty much any material. The only limits are your budget and imagination. Allow 2-3 weeks for bespoke items, unless you want them expedited. Send us an email with your ideas - info@madprops.co.uk

 • What are the props made from?

Most of our props are made from moisture-resistant MDF. Most are solid, and some are hollow. The hollow props are carefully manufactured to fit together seamlessly, meaning no nasty cracks will appear under the paint over time. 

As we expand our range, there are new materials like acrylic and plaster based materials being added.

 • Do you really offer a lifetime guarantee?

Yes. Our props are made to last. If one is accidentally dropped or dented then they can easily be repaired with some wood filler, sanded and painted over again. We don't offer replacements for wear & tear but in the highly unlikely event one falls apart, we will of course replace it.

 • So do you make other things?

Yes, between us we make a variety of furniture from free-standing, bespoke pieces to high-end residential and commercial fits. Some of our work can be seen here:

https://bertramwhitford.com/

 • What's with the lemons?

We use lemons in the product shots to provide a sense of scale for each prop. We also love lemon drizzle cake.

 • Is a lemon included with my order?

Unfortunately not. However, we're happy to recommend a sterling greengrocer if you're ever round this way.

 • Can I order an oversized lemon as a prop?

Of course. It would tickle us pink.

• Why don't you use limes?

We spent some time deliberating over what fruit to use in our photos, but in the end we felt that this particular green citrus might steal the limelight.

 • Ok, I think we're done here.

 

 

 

 

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